AI-POWERED CHATBOTS TO DRIVE DRAMATIC COST SAVINGS IN HEALTHCARE, SAVING $3.6 BILLION BY 2022

Hampshire, UK: 11th October 2017: A new report from Juniper Research has found that annual cost savings derived from the adoption of chatbots in healthcare will reach $3.6 billion globally by 2022, up from an estimated $2.8 million in 2017. This growth will average 320% per annum, as AI (artificial intelligence) powered chatbots will drive improved customer experiences for patients.
Using sophisticated chatbot systems, patients will be able to access care more quickly and easily, improving access to care and reducing pressure on overworked healthcare systems by ensuring more efficient interactions.
Read more in Juniper’s complimentary whitepaper, These AI Startups are Disrupting Healthcare in a Big Way.
China to Lead the Way in Chatbot Deployment
The new research, Digital Health: Vendor Analysis, Emerging Technologies & Market Forecasts 2017-2022, found that despite trials by, for example, the UK’s National Health Service, chatbot deployment will be dominated by Far East & China over the next five years. Over half of the annual savings realised by chatbots will be attributable to this region in 2022.
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